If you're unhappy with any aspect of our service, please let us know by emailing hello@tannerswealth.co.uk, calling 0118 405 0444, or writing to Tanners Wealth Ltd, Albany House, 14 Shute End, Wokingham, Berkshire, RG40 1BJ.

Tanners Wealth Ltd is an Appointed Representative of Sense Network Ltd, and complaints about our advice and services are handled by Sense Network. We'll pass your complaint to them straight away. Sense Network will acknowledge your complaint, investigate it, and send you their final response.

If you're not satisfied with the final response — or eight weeks have passed without one — you can refer your complaint, free of charge, to the Financial Ombudsman Service within six months of the final response.

Financial Ombudsman Service, Exchange Tower, London E14 9SR
0800 023 4567 · www.financial-ombudsman.org.uk

You may also be eligible for compensation from the Financial Services Compensation Scheme (FSCS) if we cannot meet our obligations, depending on the type of business and the circumstances of the claim.